Booking Terms & Conditions
Last Updated: June 2026. Rules regarding your tour bookings, deposits, and documentation.
1. Booking Process & Confirmation
All quotes issued by GoYaatra are subject to availability of flight seats, hotel rooms, and vehicle availability. A booking is only considered confirmed once:
- The package details and customized itinerary are mutually agreed upon.
- The specified deposit or full booking amount is paid.
- GoYaatra issues a formal booking voucher and invoice via official email.
2. Standard Payment Schedule
Unless explicitly stated otherwise in your custom booking proposal, our standard payment schedule is as follows:
| Timeline | Payment Required |
|---|---|
| At the time of booking confirmation | 30% of total package cost |
| 30 to 45 Days prior to departure | 40% of total package cost |
| Within 15 Days of departure | 100% (Remaining Balance) |
*Note: Flight tickets, premium cruises, and peak season hotel reservations (Dec 15 - Jan 10) may require 100% advance payment at confirmation.
3. Verification & Passenger Information
It is the passenger's responsibility to verify that the names on booking vouchers, hotel receipts, and flight tickets exactly match their government-issued ID (Aadhar Card, Passport, or PAN Card). GoYaatra will not be liable for name mismatches, entry denials, or name change penalties charged by airlines/hotels.
4. Inclusions & Exclusions
Only services explicitly listed under the Inclusions section of your customized tour itinerary/invoice are provided. Any optional activities, tips, port duties, visa fees, personal laundry, custom meals, and drinks not outlined in the booking document are considered Exclusions and must be paid by the customer directly.
5. Room Sharing and Extra Bed Policies
Standard hotel check-in time is typically 12:00 PM or 2:00 PM and check-out is 10:00 AM or 11:00 AM. Extra beds provided for triple occupancy are usually foldaway beds, mattresses, or rollaways, subject to the hotel's inventory and layout rules.
6. Reach Us for Custom Booking Queries
If you have questions about standard payments or need specific travel arrangements:
Email: info@go-yaatra.com
Support Helpline: +91 84759 38504 / +91 98917 06579
Office: Pratap Vihar, Delhi NCR, India