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Legal Agreement

Terms & Conditions

Last Updated: June 2026. Please read these terms carefully before using our services.

Home Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the GoYaatra website and booking services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or request bookings.


2. Scope of Services

GoYaatra acts as a travel agent curating and organizing tour itineraries, hotel reservations, transfers, and sightseeing tours. Some services, such as flights, specific resort bookings, and cruise routes, are fulfilled by independent third-party operators. GoYaatra is not responsible for direct service failures, delays, or schedules governed by these external providers.


3. Accuracy of Information

While we strive to keep all pricing, itineraries, travel dates, and hotel classifications accurate, typographical errors or updates from suppliers may occasionally occur. GoYaatra reserves the right to modify pricing, cancel duplicate/erroneous bookings, or correct itineraries in response to errors.


4. User Responsibilities

When requesting quotes or booking travel:

  • You agree to provide true, accurate, and current information (matching passport/government ID details).
  • You are responsible for obtaining valid passports, visas, permits, and vaccination certificates as required by destination authorities.
  • You must inform us of any medical conditions, dietary restrictions, or mobility issues prior to completing your booking.

5. Limitation of Liability

GoYaatra, its directors, and employees shall not be liable for any direct, indirect, incidental, or consequential losses, damages, or injuries arising from accidents, weather interruptions, local laws, political unrest, closures, acts of God, or failures of third-party vendors.


6. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts of New Delhi, India.


7. Contact Information

If you have any questions regarding our Terms and Conditions, please contact us:

Email: info@go-yaatra.com

Support Helpline: +91 84759 38504 / +91 98917 06579

Office: Pratap Vihar, Delhi NCR, India

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